Thursday, March 22, 2012

Innovators and Billionaires

The Five Personalities of Innovators: Which One Are You?

Brenna Sniderman, Forbes Staff

Whenever I try to conjure up what innovation looks like, the same slideshow of images clicks across my mind: that photo of Einstein with his tongue sticking out, Edison with his light bulb, Steve Jobs onstage in his black turtleneck, introducing the latest iThing. Unoriginal and overdone, to be sure. And not all that accurate.


Because it’s not just about that romantic “ah ha!” moment in front of a chalkboard or a cocktail napkin, it’s about the nitty-gritty work that comes after the idea: getting it accepted and implemented. Who are these faces? And, most importantly, as I’m sure you’re all asking yourselves: where do I fit in?

Forbes Insights’ recent study, “Nurturing Europe’s Spirit of Enterprise: How Entrepreneurial Executives Mobilize Organizations to Innovate,” isolates and identifies five major personalities crucial to fostering a healthy atmosphere of innovation within an organization. Some are more entrepreneurial, and some more process-oriented – but all play a critical role in the process. To wit: thinkers need doers to get things done, and idealists need number crunchers to tether them to reality.


The Forbes Insights study surveyed more than 1,200 executives in Europe across a range of topics and themes. Using a series of questions about their attitudes, beliefs, priorities and behaviors, coupled with a look at the external forces that can either foster – or desiccate – an innovative environment, a picture emerged of five key personality types the play a role in the innovation cycle.


This last piece – the corporate environment – is a stealth factor that can make or break the potential even the most innovative individual. Look at it this way: a blue whale is the largest animal known ever to have existed, but if you tried to put it in a freshwater lake, it wouldn’t survive. Well, that and it would displace a lot of water. My point? Even the largest and mightiest of creatures can’t thrive in an environment that doesn’t nurture them.


The themes surveyed in the study are universal; despite the focus on European executives, these personalities are applicable across oceans and cultures. The full study, available here, provides further breakdown of where these personality types congregate by industry, company size and job function.

I’ll leave it to you to decide which one fits you best . You may even see a little of yourself in more than one group. But remember, none of these are bad. All play crucial roles in developing an idea, pushing it up the corporate channels, developing a strategy and overseeing execution and implementation. These are all pieces of a puzzle, arteries leading to the beating heart of corporate innovation. Wow – can I make that sound any more dramatic?

Nurturing Europe’s Spirit of Enterprise: How Entrepreneurial Executives Mobilize Organizations to Innovate

The Five Personality Types of Innovation: a breakdown

Movers and Shakers. With a strong personal drive, these are leaders. Targets and rewards motivate them strongly, but a major incentive for this group is the idea of creating a legacy and wielding influence over others. These are the ones who like being in the front, driving projects forward (and maybe promoting themselves in the process), but at the end of the day, they provide the push to get things done. On the flip side, they can be a bit arrogant, and impatient with teamwork. Movers and Shakers tend to cluster in risk and corporate strategy, in the private equity and media industries, at mid-size companies; though they comprise 22% of total executives, at companies with revenues of $25 million to $1 billion, Movers and Shakers can encompass up to one-third of the executive suite.


Experimenters. Persistent and open to all new things, experimenters are perhaps the perfect combination for bringing a new idea through the various phases of development and execution. “Where there is a will, there is a way,” is perhaps the best way to describe them. They’re perfectionists and tend to be workaholics, most likely because it takes an incredible amount of dedication, time and hard work to push through an idea or initiative that hasn’t yet caught on. They take deep pride in their achievements, but they also enjoy sharing their expertise with others; they’re that intense colleague who feels passionately about what they do and makes everyone else feel guilty for daydreaming during the meeting about what they plan on making for dinner that night. Because they’re so persistent, even in the face of sometimes considerable pushback, they’re crucial to the innovation cycle. They tend to be risk-takers, and comprise about 16% of executives – and are most likely to be found in mid-size firms of $100 million to $1 billion (20%). Surprisingly, they’re least likely to be CEOs or COOs – just 14% and 15%, respectively, are Experimenters.


Star Pupils. Do you remember those kids in grade school who sat up in the front, whose hands were the first in the air anytime the teacher asked a question? Maybe they even shouted out “Ooh! Ooh!” too just to get the teacher to notice them first? This is the segment of the executive population those kids grew into. They’re good at…well, they’re good at everything, really: developing their personal brand, seeking out and cultivating the right mentors, identifying colleagues’ best talents and putting them to their best use. Somehow, they seem to be able to rise through the ranks and make things happen, even when corporate culture seems stacked against them. Unsurprisingly, CEOs tend to be Star Pupils. What’s most interesting about this group, though, is the fact that, at 24% of corporate executives, they don’t seem to cluster in any one particular job function, industry or company size; rather, they can grow and thrive anywhere: IT, finance, start-ups, established MNCs. They’re the stem cells of the business world.


Controllers. Uncomfortable with risk, Controllers thrive on structure and shy away from more nebulous projects. Above all, they prefer to be in control of their domain and like to have everything in its place. As colleagues, they’re not exactly the team players and networkers; Controllers are more insular and like to focus on concrete, clear-cut objectives where they know exactly where they stand and can better control everything around them. They comprise 15% of executives — the smallest group overall — and tend to cluster on both extremes of the spectrum: either in the largest enterprises (with 1,000 or more employees) or the smallest (with fewer than 10). This makes sense when you think about it: controllers thrive on overseeing bureaucracy (at larger firms) or having complete control over all aspects of their sphere – at the smallest firms, they may be the business owner who has built an entire company around their personality. Controllers pop up most frequently in sales and marketing and finance, and populate the more practical, less visionary, end of the corporate hierarchy: these are the department heads and managers who receive their marching orders and get to mobilizing their troops to marching.


Hangers-On. Forget the less-than-flattering name; these executives exist to bring everyone back down to earth and tether them to reality. On a dinner plate, Hangers-On would be the spinach: few people’s favorite, but extremely important in rounding out the completeness of the meal. Like Controllers, they don’t embrace unstructured environments, and they tend to take things one step further, hewing to conventional wisdom and tried-and-true processes over the new and untested. When asked to pick a side, Hangers-On will most likely pick the middle. This is not necessarily a bad set of characteristics to have; someone has to be the one to remind everyone of limitations and institutional processes. While they comprise 23% of all executives – the same no matter the company size – they cluster most strongly in the CFO/Treasurer/Comptroller role, where 38% are Hangers-On. This makes sense; someone has to remind everyone of budget and resource constraints.

No one group can be considered the purest “entrepreneurial group,” but Movers and Shakers and Experimenters may be the closest. They have the strongest tendency to be internally driven, in control and bridle the most at others telling them what to do. Younger, more innovative firms generally need Movers and Shakers at the top, channeling the energy of Experimenters into a vision that can be implemented. As organizations grow larger and more established, however, they need Star Pupils who can translate that vision into a strategy and lead it forward, Controllers who can marshal the troops to execute it and Hangers-On who can rein it in. A firm reaching maturity has greater need for strong processes, as well as those who value control.

As we’ve seen time and again, unbridled innovation is a wonderful thing. But it’s what comes next that’s arguably more important. To get an innovative idea off the ground, it’s crucial to have a cast of characters who can keep that tension between risk-taking and reality at a healthy balance midway between the sky and the ground — where innovation can thrive.


Source

Forbes. Retrieved from: http://www.forbes.com/sites/brennasniderman/2012/03/21/the-five-personalities-of-innovators-which-one-are-you/2/

Wednesday, February 29, 2012

La Tendencia del Mes: FLAWSOME

La tendencia del mes según el sitio web de Trendwatching.com es una combinación de marcas más humanas y sinceras para llegar a un mercado que está sensibilizado con la honestidad.

Espero lo disfruten
RT




FLAWSOME

¿Pero qué quiere decir FLAWSOME?


Los consumidores no esperan que sus marcas sean siempre impecables. De hecho, cada día están más dispuestos a adoptar marcas que son FLAWSOME*: imperfectas e impresionantes, o quizás impresionantes por sus imperfecciones. Marcas que son honestas sobre sus fallos, que demuestran empatía, generosidad, humildad, flexibilidad, madurez, humor y, atrevámonos a decirlo, también carácter y humanidad.



Son dos los factores clave que alimentan esta tendencia:





  • HUMAN BRANDS: La aversión a los grandes negocios y la influencia de la cultura online, con su poderosa honestidad e inmediatismo, hacen que los consumidores se alejen poco a poco de marcas aburridas y sosas en favor de las que demuestran algún tipo de personalidad.

  • TRANSPARENCY TRIUMPH: Los consumidores se están beneficiando de una transparencia casi total y absoluta (con la cual ya pueden descubrir los fallos/defectos), dado al gran numero de críticas, filtraciones y rankings disponibles online.



* Sip, puede que FLAWSOME sea una de nuestras denominaciones más raras para una tendencia, pero seguro que no se te olvidará ;-)




HUMAN BRANDS



“MARCAS MÁS HUMANAS”


FLAWSOME es parte de una tendencia de consumo de marcas más humanas, un tema en el que ya hemos tocado en briefings anteriores: RANDOM ACTS OF KINDNESS (ACTOS ALEATORIOS DE GENEROSIDAD), BRAND BUTLERS (MARCAS MAYORDOMAS), GENERATION G (GENERACIÓN G) y muchos otros.



Sí, puede que HUMAN BRANDS no sea un tema exactamente nuevo, pero lo que observamos es la convergencia de cuatro tendencias que hacen que los consumidores sean cada vez más conscientes de sus relaciones con marcas:



“La naturaleza humana hace que las personas tengan dificultad en conectarse, en estar cerca de o confiar genuinamente en otros seres humanos que (aparentemente) no tienen debilidades, imperfecciones o errores.”





  1. La desilusión del consumidor con el comportamiento de grandes corporaciones se ha convertido (finalmente) en repugnancia absoluta. Como resultado, cualquier marca que consiga desarrollar su negocio bajo una nueva luz será, merecidamente, recibida con los brazos abiertos.



    • Aproximadamente un 85% de los consumidores en todo el mundo esperan que las empresas participen activamente en la promoción del bienestar individual y colectivo; un aumento del 15% desde 2010 (Fuente: Havas Media, Noviembre 2011).

    • Pero tan solo el 28% de los consumidores cree que las empresas estén trabajando para resolver los grandes desafíos sociales y ambientales (Fuente: Havas Media, Noviembre 2011).



  2. Los consumidores son cada día más conscientes de que personalidad y beneficio son términos compatibles (piensa en Zappos, Patagonia, Tom’s, Ben & Jerry’s, Michel et Augustin, Zalando etc). Con cada negocio que alcanza éxito manteniendo una postura sensata, atenta, divertida o incluso algo más “humana”, hay más consumidores que se desencantan con el trato de marcas más tradicionales, aburridas e impersonales.



    • La gran mayoría de las personas no se molestaría si el 70% de las marcas dejara de existir (Fuente: Havas Media, Noviembre 2011).



  3. Cultura online es la cultura, y marcas inflexibles con fachadas corporativas chocan directamente con consumidores que viven online, constantemente conectados de manera abierta, rápida y cruda (véase MATURIALISM). Es mas, cada vez más gente comparte su vida online (imperfecciones incluidas), lo que crea mayores expectativas de que las empresas sigan el mismo camino.

  4. La naturaleza humana hace que las personas tengan dificultad en conectarse, en estar cerca de o confiar genuinamente en otros seres humanos que (aparentemente) no tienen debilidades, imperfecciones o errores. Lo mismo ocurre con las marcas.






TRANSPARENCY TRIUMPH


“EL TRIUNFO DE LA TRANSPARENCIA”


Al lado de este afán por búsqueda de personalidad, también existe el diluvio de un sinfín de reviews, opiniones, rankings, recomendaciones, etc. Hace tres años ya hablábamos de TRANSPARENCY TRIUMPH, y hoy día los consumidores ya pueden sacar provecho de una transparencia casi total.


El asunto seguirá siendo uno de los grandes temas empresariales: desde frictionless sharing (intercambio sin fricción) entre personas, la visualización de datos anteriormente invisibles (véase DIY HEALTH [DYI HEALTH TREND - SALUD DYI: HAZLO TU MISMO]) hasta el cismo causado en gobiernos, marcas, instituciones e individuos por los cables de Wikileaks. Prepárate para un mundo donde todo (actitudes, precios, calidad y comportamiento) será completamente accesible y potencialmente expuesto como “imperfecto”.



Si los consumidores ya están naturalmente más dispuestos a descubrirlo todo sobre tus productos, servicios y actividades, entonces no queda mas remedio que asumir, o quien sabe hasta celebrar las imperfecciones de tu marca.


Dos cosas a tener en cuenta:




  1. La perfección es una ilusión peligrosa. Criticas negativas aisladas no tienen el poder de arruinar una marca. De hecho, sucede lo contrario: aumentan la confianza en las criticas positivas en medio a todas las opiniones. Los consumidores no son tontos y saben que un producto no puede satisfacer todo el mundo todo el tiempo. Algunos datos:


    • E l 68% de los consumidores se fía más de recomendaciones cuando los productos muestran ranking buenos y malos, mientras que el 30% sospecha de censura o reviews falsos si no encuentran comentarios negativos (Fuente: Reevoo.com, Enero 2012).


    • Los compradores que salen de su camino para leer opiniones negativas de un producto tienen un 67% más de probabilidad de cambiar de opinión que un consumidor promedio (Fuente: Reevoo.com, Enero 2012).



  2. Las cosas van a salir mal. De hecho los consumidores nunca han tenido tanto espacio y voz para quejarse, pero eso permite que las marcas también reaccionen y respondan. Si se manejan bien, incluso los defectos pueden ser FLAWSOMEados y aliados para corregir (y construir) reputaciones.


    • El 76% de las personas que se quejaron en Twitter no recibieron respuesta de la marca. Sin embargo, el 83% de los consumidores que recibieron repuesta tuvieron un acto reflejo de “me gusta”/“liked”/“loved” el contacto de la marca, y el 85% estuvo satisfecho con la respuesta (Fuente: Matiz Research, Septiembre 2011).







BETA BUZZ


“ZUMBIDO BETA”


Por supuesto, FLAWSOME, también trata de la apertura de las empresas a una mentalidad a la que sus consumidores ya se han acostumbrado. No hay nada malo en presentar productos y servicios* en versión beta, no totalmente impecables, y contar con los consejos y feedback de sus consumidores para mejorarlos.


* No se trata de incentivar el lanzamiento de productos de baja calidad, pero muchas marcas podrían aprender con la industria de software y su abordaje “beta”. Por supuesto los clientes pueden, a menudo, apreciar e incluso disfrutar la idea de ser parte del procesode mejora


Fuente: Trendwatching.com

Tuesday, February 7, 2012

The 10 Super Bowl Commercials That Blew up the Biggest in Social Media

Bluefin Labs Data Pits a Metrosexual British Soccer Star Against Clint Eastwood. And the Winner Is ...










Clint Eastwood in Chrysler's 'Halftime in America' spot





Clint Eastwood in Chrysler's 'Halftime in America' spot







Earlier this morning we published a post titled "Five Amazing Facts About Social Media and the Super Bowl," featuring data generated by our editorial partner Bluefin Labs, the Cambridge, Mass.-based social-TV analytics company. Here's the promised follow-up: A list of the 10 Super Bowl spots that garnered the highest levels of response, as tracked by Bluefin across social media (primarily on Twitter and Facebook).


Note that in the hours and days ahead, the comment tallies for each of these spots will surely continue to explode. For the purposes of this chart, Bluefin collected comments within a 45-minute window from when each ad aired.


Scroll down below the graphic for some context.







  • Wait, some half-naked fancy British fella who plays soccer had the top Super Bowl commercial? Yep, in terms of immediate social-media response. The H&M Bodywear ad featuring David Beckham racked up 108,914 social-media comments in the first 45 minutes. Bluefin estimates that 83% of comments came from females, 17% from males.




  • Not far behind in second place: the Chrysler ad featuring Clint Eastwood. Social-media commentary skewed 65% male/35% female for this spot.




  • A Betty White cameo propelled NBC's "Vocal Kombat" promo for "The Voice" into third place with 90,282 social-media comments within 45 minutes of its airing.




  • As always, Bluefin Labs did sentiment analysis on all the social-media comments it collected. Of the Top 10 spots, Doritos' "Man's Best Friend" ad -- which takes our No. 4 spot in terms of comment volume -- had the highest positive sentiment: 61% (vs. 29% neutral and 10% negative).




  • Miss any of the spots above during a bathroom break or fridge run yesterday? You're in luck. Instant Replay: See All the Super Bowl Spots Again and Again.








Simon Dumenco is the "Media Guy" columnist for Advertising Age. You can follow him on Twitter @simondumenco. You can follow Bluefin Labs on Twitter @bluefinlabs.


AdAge. (2012) The 10 Super Bowl Commercials That Blew up the Biggest in Social Media.
Retrieved fromhttp://adage.com/article/special-report-super-bowl/10-super-bowl-commercials-won-social-media/232548/?utm_source=mediaworks&utm_medium=newsletter&utm_campaign=adage